Intradiem – Metaverse Startup
Intradiem is a software compay that provides an Intelligent Assistant for customer service teams.
Intradiem is the only complete Intraday Automation solution provider for frontline workforces including Contact Center, Back Office, and Retail. The SaaS-based solution automates intraday management and real-time processes and turns frontline workforces into real-time workforces that can adapt and respond to changing conditions and events throughout the day. The result is a more agile frontline workforce that can adjust in real-time to deliver dramatically better and more consistent customer experience at a reduced cost. Over 250,000 frontline workers use Intradiem’s solution every day. Intradiem’s patented AI-powered technology processes the massive amounts of data generated by your center – in real-time – and takes immediate action to support staff working in the center or remotely – every minute of every day.
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